Questions or comments? Send us a message at:

We will respond to your query as quickly as possible.

Alternatively, you can call us on our telephone number: 020 8241 9802, however please be aware that as a small family business we may not always be available to take your call.
The office is run by a small team of mums of young children and the best time to reach us by phone is 9 am - 2 pm, Monday to Friday - but we may be busy in the stock room, so for urgent enquiries please contact us by email whenever possible, or else do leave us a message and we'll get back to you as soon as we can.

If you have a question regarding delivery, returns or exchanges, please check our terms and conditions and follow the instructions there.

Please be aware that we are unable to process orders over the telephone (other than bulk orders for schools, nurseries and other similar settings).

If you prefer to write to us, please note that our office address is:

VikingKids Ltd
Access House
30 Rugby Road
Twickenham
TW1 1DG
UK